Kylie said that both her shop's Facebook and Google have been flooded with negative reviews by people she has never even made cakes for. Now, Ashleigh has begun branding herself 'Petty Crocker' and has remade the birthday cake herself.Īnd strangers on the video-sharing platform aren't about to let Kylie off the hook either. In another series of text messages shared with Insider, Ashleigh said she hoped Kylie would 'go outta business' and said Princeton deserved between than a 'subpar boxed cake from an unprofessional, dirty finger nailed "baker."'Īshleigh told the outlet she let her anger get the best of her and said 'something mean' after Kylie refused to accept the truce. However, Kylie refused to back down, prompting the fiery feud to get even worse. Shortly after, Ashleigh tried to call for a truce, claiming that the cake was 'very tasty.' ![]() It's disrespectful to serve your reliable customers something like this. Kylie explained that the cake looked the same way 'all of our standard rainbow cakes look like,' before branding her 'disrespectful.'Īshleigh responded: 'It's not disrespectful to expect quality. However, Ashleigh said that the sprinkles were 'obviously not the issue,' adding that 'it was not a quality cake for $84.'Īshleigh shared screenshots of messages exchanged between the two, where she shares a picture of the cake and says, 'Look at it. Nothing was mentioned about the writing that was on client experinece so far □ #cake #cakes #cakedecorating #cakedecorator #rainbowcake #fypシ #fyp #sprinkles #cakesoftiktok #karen #badclient ♬ original sound - Kylie Allen Paraphrasing what her husband told her, Kylie said: 'She said that she wasn't aware that it was covered in sprinkles and that her family didn't like sprinkles. She explained that while she wasn't at the store when Ashleigh picked up her cake, her husband was there and received a complaint about 30 minutes after the customer left. 'I wasn't expecting it to be quite honest with you,' she told the outlet. Speaking to Insider, Kylie explained she could have never anticipated the amount of attention she has received. She asked Kylie to do the same, however Kylie chose to keep her clip up, sparking Ashleigh to re-upload her video. ![]() Shortly after, Ashleigh decided to delete the video so that Kylie didn't get harassed online. ![]() Kylie concluded the video by noting that she doesn't place each sprinkle onto the cake individually, so the final results can differ from those in the photos posted on her website.Īfter Kylie's clip garnered viral success, Ashleigh decided to share her own version of the story, with pictures of the cake that she said looked like 's***.'Īshleigh said the cake was not worth the hefty price tag, and many social media users agreed with her, claiming the writing and sprinkles brought the quality of the cake down. She even bashed us and put us on her Facebook page.' She continued: 'She then got super defensive and very rude about the price of the cake. She explained that while she wasn't at the store when Ashleigh picked up her cake, her husband was there and received a complaint about 30 minutes after the customer left 'We explained to her that all of our signature rainbow cakes are decorated this way and covered in sprinkles.' 'Upon arrival, she seemed to be really surprised the cake was covered in sprinkles, Kylie went on. Kylie noted that she has been making this kind of cake 'for a really long time', having started baking the rainbow creations when she was still 'a home baker', adding that she has developed a 'signature style' for the cakes that include six rainbow layers and the buttercream icing.īut while the baker feels confident in her abilities, her client was less than impressed with the results. She said that the customer - whom she did not initially name - reached out via Facebook and wanted to order an eight-inch, six-layer rainbow cake with vanilla buttercream and the words 'Happy Birthday Trilby' on top. ![]() 'Today I had one of the worst client experiences I've ever had since opening the storefront,' Kylie said in the video. And while she originally thought the video would be shared to a few of her close friends, family and customers, the clip garnered viral attention, causing a whole frenzy of drama on the video-sharing app.
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